Support and Advice for British Citizens Affected by the Middle East Conflict
I understand that this is a frightening and uncertain time for many people, whether you are currently in the Middle East or have travel plans that are now disrupted. If you or a loved one are affected, please know that support is available and you are not alone.
Below is some simple guidance to help you stay safe and informed.
If You Are Currently in the Middle East
Please register your presence with the UK government as soon as possible. You can do so here .
This is one of the most important steps you can take. By registering, you allow authorities to know where you are and to send you the latest safety updates by text or email. It also means they can help plan support to get you home safely when airspace reopens.
A dedicated 24-hour crisis response team, along with embassy staff and call centres, is working continuously with airlines and the travel industry to explore safe routes home when conditions allow. Some flights have been able to operate during temporary airspace openings, but travel remains difficult and can change quickly. You can contact the crisis line on this number- 020 7008 5000
What you should do now:
-Stay where you are and shelter in place while airspace remains closed.
-Follow local authority advice and any guidance from your hotel or accommodation provider.
-Register your presence so you can receive official updates and support.
-Avoid travelling to airports unless you are told it is safe to do so.
-Keep in touch with family and friends to let them know you are safe.
If you are struggling to access essential medication or supplies, please contact the 24/7 Foreign Office helpline. They will try to help wherever possible and work with local partners to support you. The number is here- 020 7008 5000
If You Have a Holiday or Trip Booked
If your travel plans are affected, it can be stressful and disappointing. Here are some steps that may help:
Contact your airline or tour operator to check your options for refunds, cancellations or rebooking.
Follow UK travel advice and do not travel to affected areas while airspace is closed or where safety warnings are in place. The best place for update is on FCDO’s travel advice social media platforms.
Check your travel insurance policy to understand what cover applies for disruption or cancellation.
Keep copies of emails, messages and booking confirmations in case you need them for claims later.
Even when flights resume, routes may change at short notice. Please be prepared for delays and further disruption.
Help is available
UK crisis teams are operating around the clock to support British citizens.
Embassy staff are working with airlines and international partners to find safe travel routes.
Some flights have already departed during short airspace openings, including limited services to London, but the situation remains fast-moving and unpredictable.
This is a deeply unsettling time, and it’s natural to feel anxious. The most important things you can do are:
-Register your presence
-Stay where you are unless advised otherwise
-Follow official guidance from the local authorities in the area you are in
-Reach out for help using the Foreign Office 24/7 helpline if you need medication or urgent support
You do not have to manage this situation alone. Systems are in place to support British citizens, and teams are working continuously to help people stay safe and return home when possible.
For official updates and to register your presence, contact the Foreign, Commonwealth & Development Office or your nearest British embassy.